We ship DHL Express for USA, Europe, Asia, Australia and Africa. We ship with Fed Ex for Canadian orders. Once Shipped your order should take 2-3 days to North America, 2-5 days in Canada and 2-5 days for International destinations.
RETURNS AND EXCHANGES
Please note that we have a 14 day return policy. In order to create a pleasant shopping experience, BETH RICHARDS has an easy return procedure. When using our free return service, you will be refunded in the event of theft or loss during delivery to our warehouse.
RETURNING YOUR PURCHASE
Email firstname.lastname@example.org for your RA# to be provided with your return shipping label. Place the item(s) in a DHL or FedEx Bag/Envelope (provided at DHL or FedEx drop off location)and close it securely.
Send the package to:
BETH RICHARDS DESIGN INC.
813-1010 HOWE STREET
VANCOUVER, BRITISH COLUMBIA
V6Z 1P5 CANADA
Purchased items are exchangeable into a different size or color. All exchanges are based on stock availability and are shipped to you free of charge. Should you be interested in an alternative style, please return your item/s to us and simply purchase the new piece separately at bethrichards.com Sale items are FINAL sale but can be exchanged. Please note that if you are based outside of Canada you may need to pay taxes and duties on exchanges.
RECEIVING YOUR REFUND
Your refund will be credited to the original purchaser ́s method of payment. If the complete order is returned a refund will exclude original shipping costs.
Items must be returned to us in perfect condition with original tags and hygiene strip attached. NOTE: IF HYGIENE STRIP IS REMOVED, YOUR ITEM(S) CANNOT BE RETURNED
PLEASE NOTE: TALLER GIRLS 175cm/5’9” AND UP - SIZE UP IN ONE PIECES
Please note that ALL garments should be washed in COLD and TUMBLED or hung dry. Always refer to the specific care instructions in the Side Seam or at the Center Back seam. White garments are susceptible to stains so please use caution with makeup and dark oils and sunscreen. All garments can be dry cleaned should stains appear.
All BETH RICHARDS Garments are made with the highest quality technical stretch fabric from Italy. BETH RICHARDS supports Ethical Manufacturing and all garments are Made in Canada by highly skilled workers who are experts in their trades.
At BETH RICHARDS we stand by the quality of our product and guarantee against defects in materials and workmanship for 12 Months. In the event repairs or replacements are needed, please email Customer Care at email@example.com for instructions.